Privacy Policy

Last Updated: July 24, 2026

At BEMEE, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, place an order, contact us, or otherwise interact with our services.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, how we help protect it, and the choices available to you.

By using the BEMEE website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you:

  • Place an order
  • Create an account, if this option is available
  • Contact our customer support team
  • Submit a contact form
  • Subscribe to email communications or marketing, where available
  • Participate in promotions or other website activities

Depending on how you interact with our website, the information we may collect can include:

Personal Information

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order details
  • Payment-related information necessary to process your transaction

We only request information that is reasonably necessary to provide the requested service, process an order, communicate with you, or operate our business.

2. Payment Information

When you make a purchase, payment information is processed through the applicable payment processor or payment service provider.

BEMEE does not need to directly store your complete credit or debit card number to process your order.

Payment information should be submitted through secure checkout and payment-processing systems.

We do not intentionally collect sensitive payment information through unsecured forms.

3. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Process payments through applicable payment providers
  • Arrange shipping and delivery
  • Provide order confirmations
  • Send shipping and tracking updates
  • Respond to customer service inquiries
  • Process returns, refunds, exchanges, and replacements
  • Communicate with you about your order
  • Improve our website, products, and customer experience
  • Prevent fraud, misuse, and unauthorized activity
  • Maintain website security
  • Comply with applicable legal obligations
  • Send marketing communications where permitted and where appropriate consent has been provided

We do not use personal information for purposes that are unrelated to the reason it was collected without appropriate notice or consent where required by applicable law.

4. Order and Transaction Information

When you place an order, we may retain information related to the transaction, including:

  • Order number
  • Products purchased
  • Order date
  • Order status
  • Shipping information
  • Payment status
  • Return or refund information

This information helps us fulfill orders, provide customer support, maintain transaction records, and handle returns and refunds.

5. Sharing Information with Service Providers

We may share limited personal information with trusted service providers when reasonably necessary to operate our business.

These service providers may assist with:

  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Package tracking
  • Customer support
  • Website hosting and technology
  • Fraud prevention and security
  • Website analytics
  • Marketing or communication services, where applicable

Service providers receive information only as reasonably necessary to perform services on our behalf.

We do not sell customers' personal information as a business practice.

Google Merchant Center policies require customer information to be collected responsibly and prohibit selling customer contact information.

6. Google, Advertising, Analytics, and Third-Party Services

Depending on the tools and services used on our website, BEMEE may use third-party services for purposes such as:

  • Website analytics
  • Advertising measurement
  • Marketing performance
  • Fraud prevention
  • Website functionality
  • Customer communication

These services may process certain information according to their own privacy policies and applicable terms.

Where required by applicable law, we may request consent before using certain cookies, tracking technologies, or marketing tools.

We do not knowingly use personal information in advertisements in a way that violates applicable privacy requirements or customer consent requirements.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help:

  • Keep the website functioning properly
  • Remember preferences
  • Understand website usage
  • Improve website performance
  • Support security
  • Measure marketing and advertising performance, where applicable

Cookies are small data files that may be stored on your device when you visit a website.

You may be able to manage cookies through your browser settings.

Please note that disabling certain cookies may affect some website functionality.

8. Marketing Communications

If you choose to subscribe to marketing communications, we may send you information such as:

  • Product updates
  • Promotions
  • Special offers
  • News about BEMEE

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication.

Unsubscribing from marketing communications does not necessarily stop essential service-related communications, such as:

  • Order confirmations
  • Shipping updates
  • Tracking notifications
  • Customer service messages
  • Important account or transaction information

9. Order-Related Communications

Even if you do not subscribe to marketing communications, we may contact you when necessary to provide services you requested.

This may include:

  • Order confirmation
  • Payment confirmation
  • Shipping confirmation
  • Tracking information
  • Delivery-related updates
  • Return or refund communication
  • Customer support responses

These communications are necessary to help complete and manage your transaction.

10. Data Security

We take reasonable steps to help protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

We use appropriate security practices for the type of information being processed.

Customers should also take reasonable steps to protect their own information, including:

  • Using secure devices
  • Keeping account credentials confidential
  • Avoiding sharing passwords
  • Using secure internet connections where possible

No method of internet transmission or electronic storage can be guaranteed to be completely secure.

Google requires personal information such as payment information to be collected securely, including through SSL-protected pages.

11. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

  • Providing our services
  • Completing transactions
  • Processing returns and refunds
  • Maintaining business and transaction records
  • Preventing fraud
  • Resolving disputes
  • Complying with legal, tax, accounting, or regulatory obligations

The length of time information is retained may vary depending on the type of information and the reason it was collected.

12. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information.

These rights may include the ability to:

  • Request information about personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications
  • Ask questions about how your information is used

To make a privacy-related request, please contact us using the information at the end of this policy.

We may need to verify your identity before completing certain requests to help protect customer information.

13. Children's Privacy

BEMEE does not knowingly request or intentionally collect personal information from children where prohibited by applicable law.

Our website and products are intended for general consumers and are not knowingly directed toward children under the age required by applicable law for independent consent to data processing.

If you believe a child has provided personal information to us improperly, please contact us so we can review the matter.

14. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms.

These third parties may have their own privacy policies and terms.

BEMEE is not responsible for the privacy practices, content, or security of third-party websites that we do not operate.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

15. International Data Processing

Depending on the service providers we use and where you access our website from, your information may be processed in locations outside your state, province, or country.

Where applicable, we take reasonable steps to work with service providers that use appropriate safeguards for handling personal information.

Privacy and data protection obligations may vary depending on where your business and customers are located. Shopify also notes that merchants remain responsible for understanding and complying with applicable privacy and data protection obligations in the jurisdictions where they operate and sell.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our business
  • Changes to our website
  • Changes to the services we use
  • Changes in applicable legal or privacy requirements

When we update this policy, we will revise the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically.

17. Contact Us About Privacy

If you have questions about this Privacy Policy, want to make a privacy-related request, or have concerns about how your information is handled, please contact us.

Contact Information

BEMEE

Address
320 Alcazar Dr
Santa Maria, CA 93455
United States

Phone
+1 (310) 945-8952

Email
support@bemee.shop

Business Hours
Monday – Saturday: 9:00 AM – 5:00 PM PST/PDT

BEMEE is committed to handling customer information responsibly, transparently, and securely.