Shipping Policy
Last Updated: July 24, 2026
At BEMEE, we are committed to providing a clear, reliable, and transparent shipping experience. This Shipping Policy explains how we process, prepare, ship, and track your order.
By placing an order with BEMEE, you agree to the shipping terms outlined below.
1. Order Processing & Handling Time
After you successfully place an order, our team begins processing it as quickly as possible.
Handling Time: 0–1 Business Day
Orders are generally processed and prepared for shipment within 0–1 business day after the order is successfully placed.
Orders may include:
- Order verification
- Payment confirmation
- Product preparation
- Packaging
- Shipment handoff to the carrier
We may occasionally require additional processing time if an order requires verification or if unforeseen circumstances affect order processing.
2. Order Cut-Off Time
To ensure efficient order processing, BEMEE processes orders within our standard order processing window.
Order Cut-Off Time: 1–3 Business Days
Orders are typically reviewed, verified, and prepared for shipment within 1–3 business days after they are successfully placed.
Once an order has completed the processing and cut-off period, it moves to the shipping stage and is handed over to the shipping carrier.
Please note that orders placed on weekends, holidays, or during periods of high order volume may require additional processing time.
3. Transit Time
Once your order has been processed and handed over to the shipping carrier, the estimated transit time is:
3–5 Business Days
Transit time begins after the order has been processed and shipped.
Please note that actual delivery times may vary depending on:
- Shipping destination
- Carrier operations
- Weather conditions
- Holidays
- Unexpected transportation delays
- Incorrect or incomplete shipping information
The estimated transit time is not a guaranteed delivery date.
4. Estimated Total Delivery Time
The estimated delivery timeline is:
Processing & Handling: 0–1 Business Day
Order Cut-Off Time: 1–3 Business Day
Transit Time: 3–5 Business Days
Estimated Total Delivery Time: 3–6 Business Days
The estimated delivery timeframe begins after the order has been successfully placed and may vary depending on the specific order and destination.
5. Shipping Cost
A flat shipping fee of:
$15.00
will be applied to eligible orders at checkout unless a different shipping offer is clearly displayed on the website.
The applicable shipping cost will be shown before you complete your purchase.
6. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information when tracking is available.
You can use the tracking number to follow your shipment through the carrier's tracking system.
If You Have Not Received Tracking Information
Please allow a reasonable processing period after placing your order. If your order has been shipped but tracking information has not yet updated, the carrier may require some time to scan and update the shipment.
If you need assistance with your order, please contact us at:
When contacting us, please include:
- Your full name
- Order number
- Email address used during checkout
- Details of your question
This helps our team locate your order and assist you more efficiently.
7. Tracking Updates
Tracking information may not update immediately after your order is shipped.
In some cases, there may be a short delay between:
- The shipment leaving our facility
- The carrier receiving the package
- The carrier scanning the package into its system
If your tracking information does not update immediately, please allow additional time for the carrier's system to update.
8. Incorrect or Incomplete Shipping Information
Customers are responsible for providing accurate and complete shipping information during checkout.
Please carefully check your:
- Full name
- Street address
- Apartment, suite, or unit number
- City
- State
- ZIP code
- Phone number
BEMEE is not responsible for delivery delays or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping information, please contact us as soon as possible at:
We will do our best to assist you before the order is shipped. However, we cannot guarantee that shipping information can be changed after an order has been processed or shipped.
9. Delivery Delays
While we work to provide reliable shipping, delivery delays may occasionally occur due to circumstances outside our control.
These may include:
- Severe weather
- Carrier delays
- Transportation disruptions
- Public holidays
- High shipping volumes
- Incorrect address information
- Other unforeseen circumstances
If your order is delayed, we recommend checking your tracking information first. You may also contact us for assistance.
10. Lost, Damaged, or Missing Packages
If your tracking information shows that a package has been delivered but you cannot locate it, please first check:
- Your mailbox or delivery area
- Around your property
- With household members
- With neighbors
- With the shipping carrier
If you believe your package may be lost or damaged during transit, please contact us at:
Please include your order number and relevant details so we can review the situation and assist you appropriately.
11. Address Changes
If you need to change your shipping address after placing an order, contact us as soon as possible.
We will try to accommodate address-change requests before the order is processed or shipped. However, once an order has been shipped, we may not be able to change the delivery address.
12. Business Days
For the purposes of this Shipping Policy, business days generally mean:
Monday through Saturday
Business days may exclude certain holidays or days when shipping carriers are not operating normally.
13. Contact Us About Shipping
If you have any questions about your order or shipping, our team is available to assist you.
Please contact us using the information below.
Contact Information
BEMEE
Address
320 Alcazar Dr
Santa Maria, CA 93455
United States
Phone
+1 (310) 945-8952
Email
support@bemee.com
Business Hours
Monday – Saturday: 9:00 AM – 5:00 PM PST/PDT
BEMEE is committed to keeping shipping information clear and transparent so customers can make informed purchasing decisions.